Beacon Glass and Glazing has a hard-earned reputation for quality and professionalism; with a team of experts that are experienced, knowledgeable and have been working in the industry since the early 90s. Husband and wife team, Jason and Rachel, tell all about their successful and thriving business, Beacon Glass & Glazing.
Jason: I started working in a local glass and glazing shop on a Saturday morning aged 15. I then went on to join Pilkington Glass in 1996 where I met Rachel, who is now my wife and after our first child together, we went on to establish our own business in 2009.
Where are you based?
Beacon Glass & Glazing is based in Beacon Park, Plymouth and we deal with all aspects of glass and glazing, from supply only glass, window repairs & upgrades, shopfronts and cat flap installations.
Do you specialise in any particular type of project?
Rachel: We work with domestic customers and provide replacement failed sealed units (misted/foggy or steamed up unit replacement) PVC, aluminium and wooden glazing repairs, locks, hinges, handles and seals and solving most window and door problems. Occasionally windows may be beyond repair if this is the case they can offer a replacement window service.
What is your favourite type of contract?
Jason: We enjoy working with all our customers and helping them rectify their window and door problems. Teamwork is the key to a good day at Beacon Glass.
How do you work together?
Rachel: I answer the telephone calls and emails and deals with customer requests.
Jason: I lead the jobs and projects, making sure all works are carried out and completed to an excellent standard.
What changes have you seen in your industry recently?
Jason: In the last few years Double Glazing units have been manufactured to a higher quality to comply with European Standards, which include higher performance Eco-friendly products, which when installed will actually save the customer money in the end and we are more than happy to provide this service to our customers.
Jason: We are members of The Which? Trusted Traders and also The Plymouth Buy With Confidence Scheme. We have received many testimonials from happy customers. Beacon Glass strives to achieve the highest standards of workmanship, customer service and satisfaction.
How would you sum up your company?
Rachel: Beacon Glass pride itself on its customer service and we offer a friendly professional service with no pushing sales. We provide a local service in Plymouth and surrounding areas, including Tavistock, Dartmoor, East Cornwall, South West Devon and Ivybridge.
Do you have any special offers on at the moment?
Jason: To celebrate ten years in business, we are currently offering Free Planitherm Energy saving glass upgrade to customers on all glass installation orders.
For more information about Beacon Glass & Glazing and the services they offer head to www.beaconglassandglazing.co.uk or call 01752 769832.